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Privacy Policy

1. Introduction

Last Updated: July 2026

Emirates Gypsum and affiliated companies (“Company” or “we”) aim to respect your privacy. This Privacy Policy sets forth how we collect, use, disclose, and retain personal information we collect, including when you when you visit our websites, online forms or otherwise interact with us. 

 

By using our Website or submitting order information to us, you consent to the practices described in this Privacy Policy.

 

If you do not agree with this Privacy Policy, please do not use our Website.

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2. Information We Collect

Emirate Gypsum obtains personal information in order to market our products to you. We collect only the information reasonably necessary to communicate with you.

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In general, when you interact with us, we collect the information you voluntarily provide. By submitting your information or communicating with our representatives, you consent to our collection, use, and storage of that information for these purposes.

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We may collect personal information when you:

  1. complete an online form (such as submitting an Order Request Form)

  2. upload documents through our Order Request Form

  3. email, call, or otherwise contact us

  4. communicate with us via WhatsApp or other messaging platforms

  5. interact with us through our website or social media channels

 

When you visit our website, we may automatically collect basic technical information (such as browser type, and pages visited) through cookies or analytics tools to improve site performance. Please read our Cookies Policy for more information. 

3. How We Use Your Information

Your personal information is confidential.

 

We do not sell or disclose your personal information to third parties except:

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  1. with your express or implied consent;

  2. to trusted service providers who help us operate our business and are required to protect your personal information; and 

  3. where required by law. 

4. Data Security

We take the security of your personal information seriously and use reputable online systems and secure technologies to protect your personal information. While no online platform or method of transmission can be guaranteed to be completely secure, we take reasonable and appropriate steps to safeguard your information, including: 

 

  1. secure servers and encryption

  2. password-protected systems

  3. restricted access on a need-to-know basis

  4. secure storage of documents and records

5. Data Retention

We are required to retain certain records for a minimum period in accordance with our legal obligations For these reasons, we may keep your personal information where it is reasonable and necessary to do so. 

 

When your personal information is no longer required, we securely destroy or permanently delete it using appropriate safeguards.

6. Your Rights

Subject to applicable privacy laws, you have the right to:

 

  1. request access to the personal information we hold about you

  2. verify the accuracy of your personal information

  3. request corrections or updates to your personal information 

  4. withdraw your consent to certain uses or disclosures of your personnel information

 

Please note that these rights are not absolute. In some circumstances, we may be unable to fulfill a request where doing so would affect the privacy rights of others or conflict with our legal, regulatory, or professional obligations.

 

If we are unable to accommodate your request, we will explain the reasons as required by law.

 

Requests may be submitted to us by email.

7. International Data Transfers

We may use trusted third-party service providers, such as secure cloud or technology platforms. Some of these providers may store or process personal information in jurisdictions outside the United Arab Emirates. 

 

We take reasonable steps, including contractual safeguards and security standards, to ensure your personal information remains protected. While we work with reputable providers, information stored outside the United Arab Emirates may be subject to the laws of those jurisdictions and may be accessible to local authorities as permitted by law.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to remember preferences, analyze website traffic, and improve website functionality.  You may disable cookies through your browser settings; however, some features may not function properly.

9. Third-Party Links

Our website or communications may include links to third-party websites or external sources. These sites operate independently and may collect personal information according to their own privacy policies. We are not responsible for the privacy practices or content of third-party websites, and we encourage you to review their policies before providing them your personal information.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our Services constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at the email below.

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